FAQs
🏅 Certifications
What certifications does Ghazali Enterprises have?
- ISO 9001:2015 – Quality Management System
- ISO 14001:2015 – Environmental Management System
- OEKO-TEX® Standard 100 – Safe & chemical-free fabrics
- BSCI (Business Social Compliance Initiative) – Ethical labor standards
- Sedex Certification – Supply chain transparency & responsibility
- GRS (Global Recycled Standard) – For sustainable fabric production
Why are these certifications important?
These certifications ensure that our products meet international quality, safety, and ethical standards, making them safe, durable, and responsibly manufactured.
Can I request proof of certifications?
Yes! Upon request, we can provide certification documents for your reference. Labour
Do you follow ethical labor practices?
Yes! We strictly adhere to fair wages, safe working conditions, and labor rights in compliance with BSCI and Sedex standards.
Do you use child labor in your manufacturing?
Absolutely not. We strictly comply with international labor laws, ensuring zero child labor in our production process.
How do you ensure sustainable manufacturing?
We focus on eco-friendly production, including:
-
Sustainable fabric options (organic cotton, recycled polyester)
-
Reducing fabric waste & responsible sourcing
-
Low-impact dyes & non-toxic printing techniques
Shipping & Returns
Do I have to pay customs duties and taxes?
Import duties and taxes vary by country. Clients are responsible for any applicable customs fees, taxes, or import regulations in their region.
Do you provide necessary export documents?
Yes! We provide all required export and shipping documents, including:
-
Commercial Invoice & Packing List
-
Certificate of Origin (COO)
-
Bill of Lading / Airway Bill
-
Any additional country-specific documentation upon request
Payment
What payment methods do you accept?
We accept the following secure payment options:
-
Bank Transfer (Wire Transfer – TT)
-
PayPal (For small orders & samples)
-
Western Union & MoneyGram
-
Letter of Credit (L/C) for bulk orders
Can I pay via credit card?
Currently, we do not support direct credit card payments, but you can use PayPal to pay with a credit or debit card.
Do you offer installment or partial payments?
Yes! We accept partial payments for bulk orders. The standard process is:
50% Advance – To start production
50% Balance – Before shipping
